INTERNAL COMMUNICATION

Internal communication is a two-way attempt between the corporate communication and human resources department. With all the sophisticated technology available to communicate with the employees such as e-mail, blogs, intranet, etc meetings connecting distant offices, the most important factor in internal communication begins with the manager who has a basic responsibility to his or her employees. The manager has to listen and really know how the individual is and how he or she deals with the work. Today's employees want to keep in touch with all the other employees and managers. Understanding these facts is the cornerstone of an effective internal communication

Recently I had a very nice experience regarding the internal communication. I worked for HDFC Bank for some time as a part of my internship program. The internal communication is done so well at HDFC that there is no room for any doubts. The messages are crisp and clear. Most of the communication between the subordinate and his immediate superior is done face to face. And communications from higher ups comes though Circulars and memos.

REFERENCE

http://www.managementhelp.org/mrktng/org_cmm.htm

http://www.expresscomputeronline.com/20050207/technologylife01.shtml